Shipping Information

All Navy or Grey products are shipped worldwide using DPD or PostNL. We dispatch our orders within 24 hours of receiving confirmation and we ensure all packages sent can be tracked.

All European orders are shipped with PostNL. Packages usually arrive 2-3 days after dispatch. If you have any questions about European deliveries or timings, please contact a customer service advisor at info@navyorgrey.com.

Alterations & Remakes

We understand why you want your suit or shirt to be just right. If you are not completely happy with the fit of your garment, we will provide a complimentary remake or alteration at our discretion, subject to the availability of fabric. If we do not have enough of the right fabric, we may use an alternative material instead. A complementary alteration or remake is not available, however, if your measurements have notably adjusted since your last fitting, we are happily on-hand to help you update any discrepancies.

Returns & Exchanges

Your experience is important to us. We offer full refunds within 30 days. Although we are happy to accept your refund for, your shirts/suits must not have been washed more than 2 times or show signs of repeated wear. Washing your garment once or twice is fine, in fact, we recommend you launder your shirt or suit at least once to check the fit after any potential fabric shrinkage.